Visa appointment and visa interview

This is how the visa appointment works - all information about the appointment process and the questions asked in the visa interview.
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Here you learn ...
what the visa interview is and what it includes
how to book a visa appointment
what happens at the visa appointment
which external service providers are available for visa appointments
Table of contents
1. Visa interview Germany
2. How do I get a visa appointment for Germany?
2.1 RK visa and waiting list
2.2 Western Balkans Regulation: Special features of appointment scheduling
2.3 Appointment (visa appointment not available)
3. What happens at the visa appointment?
3.1 Visa interview process
3.2 Rejection of documents
4. External service providers
5. FAQ Visa Interview
6. Conclusion of the visa interview
1. Visa interview Germany
When applying for a visa for Germany, the visa appointment is an integral part of the process. During this appointment, all relevant documents are reviewed, personal data is recorded, and biometric characteristics such as fingerprints and signature are captured. In certain cases, a visa interview may also take place, during which personal circumstances and the purpose of travel are discussed (so-called plausibility check). However, booking an appointment can be difficult, as visa appointments are often in high demand and long waiting times occur (see our VISAGUARD guide to speeding up processing times ). Anyone wishing to apply for a visa for Germany should therefore plan their visa appointment well in advance and inquire about the current booking procedures at the relevant consulate or embassy.
From a legal perspective, a visa appointment is not mandatory in every case. While German diplomatic missions abroad often insist on a personal appearance for an appointment, several court rulings show that visas can be issued without an appointment—for example, in the context of court proceedings or under special circumstances. Nevertheless, in practice, a visa appointment is almost always required and is considered standard procedure . For the majority of applicants, attending a visa appointment is therefore essential. Those wishing to invoke exceptions should seek legal advice.
2. How do I get a visa appointment for Germany?
2.1 RK visa and waiting list
Booking a visa appointment at a German embassy depends largely on your country of origin. In many countries, appointments are made through the official system of German diplomatic missions abroad, known as RK-Visa . Applicants can book an appointment directly online . In other countries, however, registration on a waiting list is required first—sometimes with waiting times of several years. You can find out whether your German embassy participates in the RK-Visa system directly on the official RK-Visa website. If your embassy is not listed, appointments are made through alternative procedures, usually through waiting lists.
2.2 Western Balkans Regulation: Special features of appointment scheduling
For applicants from the Western Balkans (e.g., Albania, Kosovo, Bosnia-Herzegovina), special visa application procedures apply. An appointment at the German embassy can only be booked after prior approval from the Federal Employment Agency has been obtained. Upon receipt of approval, a customer number is assigned, which can then be used to schedule an appointment through an external service provider in the Western Balkans. Detailed information on the Western Balkans regulations and the appointment booking process can be found in our comprehensive guide to the Western Balkans procedure .
Contact us
Are you looking for a lawyer specializing in German immigration and visa law? We are happy to assist you with residence procedures before embassies, immigration authorities, and administrative courts. Our specialised attorneys are always by your side. Contact us to book an online appointment with a German immigration lawyer!

2.3 Appointment (visa appointment not available)
If you are unable to obtain a visa appointment through the RK visa system or a waiting list, filing a lawsuit regarding the appointment may be helpful. This involves engaging a specialized lawyer to legally challenge the authority's inaction (a so-called inaction lawsuit ). This lawsuit can be particularly useful when urgent action is needed or the waiting time is unreasonably long. On our platform, we connect you with experienced lawyers who can provide you with professional support in such a lawsuit.
3. What happens at the visa appointment?
3.1 Visa interview process
The visa appointment is primarily for data collection, document verification, and identity verification . Children require their own appointment time; a joint appointment with other family members is not possible unless a joint appointment booking is already offered in the system. Punctuality is crucial for the visa appointment once you have booked a visa appointment: Arrive at least 10 minutes early, as there are security checks at the embassy or consulate, just like at an airport.
The actual appointment is structured and includes several stations:
Receipt of documents : A clerk checks your submitted documents for completeness and accuracy. A digital record is also created – often using a QR code on the VIDEX form.
Signing the visa application : You must sign the visa application and a statement in accordance with Section 54 of the Residence Act (AufenthG) . These signatures are an important formal part of the process.
Submission of biometric data : During the appointment, your biometric data, i.e. fingerprints and a digital photo, will be recorded.
Plausibility check through an interview : Depending on the visa type, a brief interview with the visa officer may take place. This will verify whether your information is credible and comprehensible.
Language skills (if required) : If your visa requires a certain level of German language skills (e.g. for spouses joining your country ), the interview can be used to check whether you actually have sufficient language skills.
Passport submission : At the end of the process, your passport will be retained so that, if the visa is approved, it can be immediately affixed. In some countries, an express procedure is available, where the passport will be returned more quickly by courier.
3.2 Rejection of documents
A common mistake at some German diplomatic missions abroad is the rejection of visa applications due to incomplete documents . However, one thing is clear: the embassy may not reject your application simply because documents are missing (Section 24 (3) of the Administrative Procedure Act) . Every application must be received and registered - even if documents still have to be submitted. This is not only a legal requirement, but is also of great importance for the smooth running of the procedure. After all, once your documents are handed over, the visa application is officially considered to have been submitted , and the statutory processing period of three months begins from this point on (Section 75 of the Administrative Procedure Act). If the authority does not decide within this period, you have the right to file an action for failure to act. In our detailed guide to actions for failure to act, we explain how this works and which requirements must be met.
4. External service providers
In certain cases, booking and scheduling visa appointments are not done directly with the embassy, but through external service providers such as VFS Global. These companies handle visa applications and appointments on behalf of the embassies. As so-called administrative assistants, they are subject to the same legal requirements as the diplomatic missions themselves.
There are, among others, the following external service providers in visa procedures:
If your rights have been violated by one of the external service providers, you have the rights described above vis-à-vis the Embassy.
Contact us
Are you looking for a lawyer specializing in German immigration and visa law? We are happy to assist you with residence procedures before embassies, immigration authorities, and administrative courts. Our specialised attorneys are always by your side. Contact us to book an online appointment with a German immigration lawyer!
5. FAQ Visa appointment
What is a visa interview?
The visa interview is a conversation during your visa appointment at the German embassy or an external service provider. This interview will examine your personal circumstances, the purpose of your trip, and, if applicable, your language skills (plausibility check).
Do I have to appear in person for the visa appointment?
In practice: Yes. In most cases, the German diplomatic mission abroad requires a personal appearance. Legal exceptions are possible—e.g., through legal proceedings—but these must be well-founded and legally supported.
How do I book a visa appointment for Germany?
Appointments are usually booked through the online RK-Visa system or via waiting lists. The process may vary depending on the embassy and country of origin. Check the official website of your responsible German diplomatic mission abroad.
I can't get an appointment – what can I do?
If no appointment is available, a so-called appointment lawsuit can help. This involves taking legal action against the embassy's inaction. This should be accompanied by a specialized lawyer.
Can my documents be rejected at the appointment?
No, a rejection of the application solely due to missing documents is not permissible. The application must be accepted. Missing documents may be submitted later. The statutory processing period of three months begins from the date of application.
6. Conclusion
The visa appointment is a central component of the visa application process for Germany. Personal data is collected, documents are reviewed, and, if necessary, the plausibility of the application and language skills are assessed in a visa interview. Although not legally mandatory in every case, an in-person appointment is almost always required by German diplomatic missions abroad and should therefore be scheduled well in advance. Depending on the country, booking a visa appointment is done through the RK visa system, waiting lists, or external service providers such as VFS Global. Special regulations apply to certain regions, such as the Western Balkans. In cases of long waiting times or a lack of appointments, a lawsuit filed by specialized lawyers can provide relief.
It's important to note that even incomplete applications must be accepted; missing documents can be submitted later. The statutory processing period of three months begins from the time of application submission. Good preparation and, if necessary, legal support are crucial to avoid delays or formal errors.
List of sources
[1] Bergmann / Dienelt, Aliens Law, 15th edition 2025
