Digitalization: This is how far the State Office for Immigration (LEA) in Berlin has progressed (2025)

The Berlin Immigration Office—officially the State Office for Immigration (LEA) —is considered one of the most digitized immigration authorities in Germany. Together with the Munich Immigration Office, the LEA is a pioneer in digital administrative services for migrants and their legal representatives.

Digitalization with a system – and with costs

This progress is the result of immense organizational and financial effort . The LEA invests large sums annually in external IT service providers to consistently advance the digitalization of its own processes. Even if not everything is running smoothly, many developments demonstrate that the agency's digital transformation is not just an announcement, but is increasingly noticeable in everyday life.

Digital success model: The contact form

One example that has since become a success story is the contact form on the LEA website . Applicants can use the form to send requests directly to the responsible office. While there were initial delays and delivery issues, messages now reliably reach the files—a pragmatic, functioning communication channel.

Electronic access to files for lawyers

A real advance for legal support in legal proceedings: electronic file access. Lawyers can now easily request digital file access from the LEA in Berlin – the complete file is often available within just a few days. This saves time, printing costs, and bureaucracy – and significantly simplifies legal support.

Residence permit applications now possible digitally

The LEA has also upgraded its digital processes in the area of residence permits . Applications for the Opportunity Card and the settlement permit , among others, can now be applied for entirely online – including uploading the necessary documents. This means that applications can be submitted conveniently from home or with the assistance of a counseling center, eliminating the need for paper forms or mailing.

Naturalization: Appointment tools and online processes

The naturalization process at the LEA has been partially digitalized for some time now – for example, through the option to submit applications online. A new addition is a digital appointment finder for the naturalization test , which allows appointments to be booked directly at Berlin adult education centers.

Conclusion Digitalization State Office for Immigration

Digitalization at the Berlin State Office for Immigration isn't perfect—but it's working. Compared to other countries, the LEA is at the forefront because it operates pragmatically, continuously invests in infrastructure, and tests new procedures. For applicants and lawyers alike, this represents real progress—and a glimmer of hope that modern migration administration is possible.